FAQ

As our name suggests, we sell we-vibe series products and are affiliated to WOW Tech™ Canada Ltd.<br>We-viber has always been a factory before, and all the products we produce are sold by we-vibe.com. We have been producing all adult products for more than 20 years. This year we obtained the sales authorization and officially expanded our business. Our manufacturer sells directly to customers.
We maintain consistent product quality and can give consumers lower prices due to the DTC (Direct to Customer) sales model.

We-Vibe products are universally embraced as important enablers for healthy sexual relationships. We-Vibe II is a favourite of relationship therapists, sexual health experts and medical professionals worldwide, including Dr. Laura Berman (as featured on the Dr. Oz Show), Dr. Trina Read, Dr. Robin Milhausen (as featured on Steven & Chris TV show) and hundreds of others. They recommend We-Vibe II to any couple seeking to enhance the intimacy and sexual satisfaction of their relationship. We-Vibe II is also recommended as a Kegel exerciser for mothers who have recently given birth or to any woman wanting the many benefits of strengthened Kegel muscles. We-Vibe II has received every major relevant product award and has been featured at numerous prestigious scientific, medical and academic research conferences, including the Society for the Scientific Study of Sexuality (SSSS), the American Association of Sexuality Educators, Counselors and Therapists (AASECT), and the Guelph Sexuality Conference.

Vibrating massage products all use a rotating electric motor with an offset weight to generate vibrations. Most use inexpensive stock motors originally designed for cell phones and other applications; their speed and power characteristics have not been designed or tuned for sexual stimulation. Most operate at too high a frequency, creating an irritating high-pitched buzzing sensation. Developing an intimate massager with a more satisfying low frequency rumble across a range of power settings requires custom-engineered, high-quality motors that will operate quietly and not burn out quickly. That means superior bearings, gold contacts, expensive tungsten (not lead!) weights, high-efficiency designs, tight tolerances and uncompromising quality assurance processes. With motors, as with most things, you get what you pay for.

We-Vibe products set the standard for discreet, quiet operation. At full power, they are no louder than low-level conversation in a library.

Unlike many products that burn out after a few months, all We-Vibe products are designed to last for hundreds of charges and many years of enjoyment. They feature high-quality rechargeable batteries and custom-designed, high-power vibrating motors with special bearings and gold-plated contacts.

We-Vibe products are enjoyed by millions of couples, from all walks of life and aged from 18 to over 80 years old. We-Vibe II is the one of the fastest selling sexual wellness products of its type in history. Our products are given as the ultimate intimate gift throughout the year: Christmas, Valentine’s, weddings, anniversaries, birthdays, prior to romantic vacations, to make-up or just to please one’s partner (and oneself!) any time of year.

Daydreaming to the hum of his car tires on the asphalt during a long road trip, inventor Bruce Murison wondered why there wasn’t a massager that could just slide in between a couple while they made love. That started a journey of another type for Bruce and his wife, Melody. The more Bruce researched, the more he found an industry full of products that were intimidating, poorly designed and cheaply made. Bruce and Melody founded WOW Tech™ Canada Ltd. Corporation and Bruce dedicated himself to the enormous — and enormously important — task of creating safe, high-quality, eco-friendly sexual wellness products that enhance the lovemaking experience for couples. Many years and thousands of design iterations later, the patented, silicone-encased, worn while making love We-Vibe was born. Since then, We-Vibe products have taken the world by storm. They are enjoyed by millions of couples, from all walks of life and aged from 18 to over 80 years old, and have become among the fastest selling sexual wellness products of its type in history.

WOW Tech™ Canada Ltd., headquartered in Ottawa, Canada, is the sexual wellness products company that brings you the We-Vibe family of intimate massagers and accessories. All of the design and engineering of our award-winning and patented products is done in Canada. Our mission is to help couples enjoy more pleasure and intimacy by providing beautiful, high-quality, innovative and intimate gifts that are shared in use.

Once an order has been placed, you are unable to make any changes or additions to your order.

We’re sorry to learn you’re not absolutely satisfied with your product. We endeavour to ensure that everything we produce is as pleasurable as it can possibly be, and since all our bodies are different, it can take some time to acclimatise to the unique sensations. Unfortunately, due to the highly intimate nature of our products, we are unable to accept returns once the packaging seal has been broken. We hope you understand that that’s in everybody’s best interest, and our goal is only to keep you, our customers, and our colleagues safe. You can return unopened items (with the hygienic seals intact) free of charge within 30 days of delivery.

Online orders are usually shipped within 2 days of receiving the order. Most orders will be delivered within 5-8 days after shipment; be aware that this can vary depending on region. You can always check the status of your order by logging in to your We-Vibe.

Please find estimated delivery durations under